Pulse Privacy Policy
Data controller: Meetaly S.r.l., Via Giacomo Imbroda 160, 80035 Nola (NA), Italia. Contact: support@meetaly.agency.
1. Without an account
If you use Pulse without an account, your workouts, plan, measurements, photos and settings stay on your device only. Meetaly does not receive them. The app has no advertising and no tracking or analytics tools.
2. With a Pulse account
If you create an account we process:
- Account data: email, name, language, time zone and password (stored only as a one-way hash).
- Synced app data: workouts, plan, progress, body measurements, weight and the photos or videos you choose to save, so you can find them on another device.
- Coach: the questions you ask the Coach, the training data needed to answer them, and the proposals it generates.
- Subscription: transaction identifiers and subscription status received from Apple or Google. We never receive your card details.
- Notifications: your device token to send Coach notifications, if you enable them.
- Technical data: IP address and request logs, for security and rate limits.
3. Why and on what basis
- Providing the account, sync and Coach you asked for: performance of a contract (GDPR art. 6.1.b).
- Verifying subscriptions and meeting tax obligations: contract and legal obligation (art. 6.1.b and 6.1.c).
- Protecting the service from abuse: legitimate interest (art. 6.1.f).
Workout and body data may reveal health information: we process it only to provide the features you use and with your explicit consent, given by enabling sync or the Coach, which you can withdraw at any time.
4. Who we share it with
- OpenAI (United States): receives Coach requests with the necessary training data to generate the answer. OpenAI processes the data on Meetaly's behalf and, under its API terms, does not use it to train its models. Transfers to the US rely on GDPR safeguards (standard contractual clauses / Data Privacy Framework).
- Apple and Google: for in-app purchases and push notifications, under their own privacy policies.
- Hosting provider: Meetaly's servers are located in the European Union.
We do not sell your data or use it for advertising.
5. How long
We keep your data while you have an account. If you delete your account in the app (Settings → Account → Delete account) we erase the account, synced data and media; only billing records we are legally required to keep, and technical logs for up to 90 days, remain.
6. Your rights
You can request access, rectification, erasure, restriction and portability, or object to processing, by writing to support@meetaly.agency. You can also export your data directly from the app. You have the right to lodge a complaint with a supervisory authority, in Italy the Garante per la protezione dei dati personali (garanteprivacy.it).
7. Children
Pulse is not intended for people under 14 and we do not knowingly collect their data.
8. Changes
If we change this policy we update the date above and, for significant changes, let you know in the app.